Understanding Our Service Policies We want to ensure a smooth experience when you use our services. Here's a breakdown of key things to keep in mind for each category:

FLIGHT

1. Booking Confirmation: Your ticket is confirmed upon successful payment. Ensure the accuracy of passenger details provided during booking.
2.Check-in Time: Arrive at the airport well in advance of the departure time. Airlines may deny boarding if you arrive late.
3.Baggage Allowance: Be aware of the baggage limits, and adhere to the rules regarding size, weight, and contents. Additional fees may apply for excess baggage.
4.Flight Changes: Changes to your itinerary may incur fees. Review the airline's policy on flight modifications and cancellations.
5.Refund Policy: Understand the refund policy in case of cancellations or changes. Refunds may vary based on the fare type and timing of the request.
6.Travel Documents: Ensure you possess the necessary identification and travel documents. Failure to do so may result in denied boarding.
7.In-Flight Conduct: Follow the airline's guidelines for passenger conduct during the flight. Non-compliance may lead to penalties or removal from the aircraft.
8.Delays and Cancellations:Airlines are not responsible for delays or cancellations due to unforeseen circumstances.Check the airline's policy for compensation or rebooking options.
9.Health and Safety: Adhere to health and safety protocols, including mask requirements and other guidelines imposed by the airline or aviation authorities.
10. Special Assistance: Notify the airline in advance if you require special assistance. Be aware of the services provided for passengers with disabilities.

BUS

1.Booking Confirmation: Your seat is confirmed upon successful payment. Retain the booking confirmation for boarding.
2.Boarding Time: Arrive at the bus station in advance. Buses may not wait for late passengers, and tickets may be forfeited.
3.Luggage Policies: Comply with luggage restrictions, including size and weight limits. Extra charges may apply for oversized or additional baggage.
4.Route Changes: Bus operators may alter routes due to unforeseen circumstances.Check for notifications and updates on route changes.
5.Refund and Cancellation: Understand the bus company's policy on refunds and cancellations. Fees may apply based on the timing and reason for cancellation.
6.Travel Documents: Carry valid identification and the bus ticket. Failure to present these may result in denial of boarding.
7.Passenger Conduct: Follow guidelines for passenger behavior on the bus. Disruptive behavior may lead to removal from the bus.
8.Delays: Bus schedules are subject to traffic and weather conditions. Allow for potential delays and plan accordingly.
9.Health and Safety: Adhere to health and safety measures, such as mask-wearing and social distancing, as specified by the bus operator.
10.Special Needs: Notify the bus company in advance if you have special needs or require assistance during the journey.

HOTEL

1.Reservation Confirmation: Your room booking is confirmed upon payment. Retain the confirmation for check-in.
2. Check-in and Check-out Times: Adhere to the hotel's check-in and check-out times. Late check-outs may incur additional charges.
3.Cancellation Policy: Understand the hotel's policy on cancellations and changes. Fees may apply depending on the timing of the request.
4.Room Upgrades: Requests for room upgrades are subject to availability and additional charges. Confirm the cost before agreeing to the upgrade.
5. Guest Conduct: Follow the hotel's rules and regulations regarding guest conduct. Disruptive behavior may lead to eviction without a refund.
6. Payment Methods: Clarify accepted payment methods and be prepared to provide a valid credit card or deposit upon check-in.
7.Smoking Policy: Comply with the hotel's smoking policy. Smoking in non-smoking areas may result in fines or eviction.
8. Damages: Guests are responsible for any damages to hotel property. Charges for damages will be applied to the provided payment method.
9.Lost Items: The hotel is not responsible for lost or stolen items. Use the provided safe or deposit box for valuable belongings.
10.Amenities and Services: Be aware of the hotel's amenities and services. Some may have additional charges, while others may be complimentary.